Lowest Price Guarantee

Tchibo's commitment to you is that if you find a lower price on the exact item on the Tchibo.us website within 30 days of purchase from Tchibo.us, if you let us know, we will match the lower price.  Exclusions apply.

How Lowest Price Guarantee Works

If you find a lower price on an identical item, just call Customer Service at 1-888-824-4261.​ Lowest Price Guarantee includes the price of the item(s) only. We’ll only honor requests submitted directly from the person who made the purchase.

Lowest Price Guarantee Exclusions

  • Discontinued, used, refurbished, open-box, clearance, seasonal, closeout or damaged merchandise
  • Discounts available to select groups of customers, such as military or loyalty members
  • Volume or wholesale discount pricing offered by wholesale
  • Third-party marketplace sellers, auction sites or closeout/discount sites (e.g., we price-match items sold by Amazon.com but not by a third-party seller on Amazon.com)
  • Sales tax
  • Advertising pricing errors or misprints
  • Prices from one ZIP code to another

Not valid on exclusive, major-holiday sales event prices offered by Tchibo, including, but not limited to:

  • President's Day
  • Memorial Day
  • Labor Day
  • Black Friday/Cyber Monday
  • Green Monday