Customer Support & Help Database
Service & Help
Do you have questions about our machine or coffees? Or do you need help with your order? We are happy to assist you as best we can. Type your question or keyword in the box below to search our help database. If you can't find your question or you still need help, use the live chat or the contact methods below to get in touch with our customer service team.
Customer Support & Help Database
Service & Help
Do you have questions about our machine or coffees? Or do you need help with your order? We are happy to assist you as best we can. Type your question or keyword in the box below to search our help database. If you can't find your question or you still need help, use the live chat or the contact methods below to get in touch with our customer service team.
Contact our support team
If you still need help after searching our database, call us at 1-888-824-4261 between 08:30 AM - 4:00 PM CST or write an email to info@tchibo.us.
Order tracking, addresses, etc.
Information about the delivery status of your order, invoices as well as your personal data is available in your online customer account.